The Fire Starter — Igniting Innovation with Empathy, by April Bell

The book

The Fire Starter

igniting innovation with empathy

The stories, the science, and the case for empathy as a business strategy — from two decades inside the rooms where Fortune 100 decisions get made. Full audiobook read by April.

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Reader love

What readers are saying

This is a book which will engage you with authenticity and motivate you with love. April has a knack for finding the right words to lead toward the best version of ourselves.

Bob Goff

Author of the NY Times bestsellers Love Does, Everybody Always & Dream Big

I’ve spent my career in the seemingly rational world of investing. It wasn’t until I read Fire Starter that I learned how to better lead myself and my team by harnessing our hearts. April provides clarity on putting emotions to work to leverage their incredible power and make better, more forward-thinking, and innovative decisions.

Kara Murphy, CFA

Chief Investment Officer, Kestra Investment Management

There’s a growing body of evidence connecting curiosity, empathy, and compassion and how they build (and rebuild) important relationships. April understands this science and makes it practical and actionable — a natural-born storyteller to boot.

Jesse Antin

UC Berkeley · formerly Greater Good Science Center

This book was not only an enjoyable read but it did a great job of going past the typical ‘sympathy vs. empathy’ discussion. I appreciated using empathetic approaches to connect heart and mind to shift perspective when solving problems.

Don Harton

Executive VP, Design & Construction, Cinemark

As a leader, I have found this book and the process April outlines invaluable. Because of it, I have not only become more curious and open, but I have started acting on my goals with more intention and passion.

Carli Rosencranz

Partner, The Partnering Group · formerly Sr. Director Global Sourcing, Walmart

The powerful connections April makes are simply remarkable. She nailed the importance of resilience through unavoidable challenges to keep our heart-led desires and vision alive. The path she illuminated… helps people from all walks of life see a way through challenges.

David Toothaker

Angel investor · formerly Chief Customer Officer, Banyan

One of the greatest gifts we can give each other is deep listening. This is as true in business as it is in our personal lives. Empathy is a skill every leader should embody and April Bell’s book beautifully outlines just how to do that.

Katja Cahoon, LCSW, MBA

Psychotherapist & coach

A must read for those feeling stuck or seeking to deepen their focus on agility in today’s ever-changing climate. Bell’s vulnerability resonates as she refines ‘out of the box’ thinking through an empathic lens.

Jodi Downey, SPHR

Director, Total Rewards, Helmerich & Payne

Is it for you?

This book is for you if…

01

You’re expected to innovate — and the pressure is real.

Over 70% of executives believe innovation and empathy are key to growth — most don’t know how to build either into the culture. This is the how.

02

You sense the answers live with people, not dashboards.

A simple framework for connecting to greater human truths — and using them to solve big problems.

03

You’re navigating an unknown.

A new role, a new market, a new chapter — the same five questions work when the innovation is your own life.

04

You want tools, not platitudes.

Self-explorative questions and exercises: use curiosity to grow empathy, reframe perfection, and let discernment lead your decisions.

April Bell with The Fire Starter

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The Fire Starter Conversation Guide pairs with the book — the questions and exercises that turn the method into practice, with your team or your book club.

1

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2

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3

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Read Chapter 1 — free.

The introduction and full first chapter, straight to your inbox: the executive who didn’t need another study — and the five questions that changed how he decided everything.

On air

Hear April in conversation

Podcasts and interviews about the book — and the thinking behind it — live on the Resources page.

Listen to the conversations →
Explore: qualitative customer research · voice of customer · executive team alignment · personal brand coaching · The Fire Starter · facilitation & speaking · essays on better decisions · about April Bell