The book
igniting innovation with empathy
The stories, the science, and the case for empathy as a business strategy — from two decades inside the rooms where Fortune 100 decisions get made. Full audiobook read by April.
Reader love
Is it for you?
You’re expected to innovate — and the pressure is real.
Over 70% of executives believe innovation and empathy are key to growth — most don’t know how to build either into the culture. This is the how.
You sense the answers live with people, not dashboards.
A simple framework for connecting to greater human truths — and using them to solve big problems.
You’re navigating an unknown.
A new role, a new market, a new chapter — the same five questions work when the innovation is your own life.
You want tools, not platitudes.
Self-explorative questions and exercises: use curiosity to grow empathy, reframe perfection, and let discernment lead your decisions.
Free with your copy
The Fire Starter Conversation Guide pairs with the book — the questions and exercises that turn the method into practice, with your team or your book club.
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Start reading now
The introduction and full first chapter, straight to your inbox: the executive who didn’t need another study — and the five questions that changed how he decided everything.
On air
Podcasts and interviews about the book — and the thinking behind it — live on the Resources page.
Listen to the conversations →